Service delivery in the digital age requires that public servants adopt new organizational structures and cultures, apply new best practices, and develop new knowledge and skills.
3 months ago•9 min read
You are the epicentre of a network of private companies that collect, store, and use your data in different ways. Each service or company operates under its own terms, privacy policies and security risks.
5 months ago•6 min read
This article explains the steps for preparing a generative AI prompt you can use to draft an action page for government service content.
6 months ago•4 min read
Far too often, women (and transgender and non-binary individuals) are simply left out of research. This is concerning because data is (or should be) how we assess needs, design products and allocate resources.
10 months ago•5 min read
Employ cyber security best practices to protect Government of Canada (GC) data, information, systems, and reputations.
2 years ago•6 min read
Cyber isn't only about IT. As public servants, we have the added responsibility of practicing consistent cyber safe behaviour to help protect government data and systems.
2 years ago•3 min read
Get familiar with the opportunities, applications and limitations of cloud computing.
3 years ago•5 min read
Get familiar with human-centered design principles and as a result, speak confidently to your colleagues about it and become curious to learn more.
3 years ago•6 min read
Develop some shared understanding as to what "a digital government" means and the leadership that is required to enable it in the Public Service.
3 years ago•6 min read
Get familiar with data concepts, terminology and practices, and gain an understanding of the changing citizen expectations of government.
3 years ago•6 min read