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Topic: Design

Behavioural Insights: Taking Service Design to the Next Level

The behavioural insights (BI) approach integrates principles taken from psychology, cognitive science and social science into the policy-making process.

a month ago6 min read

Topic: Design

Design Thinking for Impactful Solutions

Design thinking is an intentional process that involves a team investigating their users’ challenges and concerns, recognizing the complexity of anything touching human behaviour, and framing problems in a way that inspires creative thinking.

4 months ago5 min read

Topic: Design

Design With Users #designwin

In this episode, we present three videos on the basics of user-centered design, which are commented by our colleagues Alvaro Vargas and Ksenia Cheinman.

5 years ago4 min read